Call Forwarding Setup Guides

Set up missed call forwarding in just a few minutes. Choose the type of phone you use below and follow our step-by-step guide.

Before you begin

LeadSMS works using conditional call forwarding. Your phone should continue to ring as normal, and only calls you don't answer are forwarded to your LeadSMS number.

Do not enable standard "Always Forward Calls", otherwise every incoming call will bypass your phone completely, and LeadSMS is only setup to handle missed calls

It is your responsibility to ensure that your specific phone/provider combination supports conditional call forwarding before signing up for LeadSMS.

Frequently Asked Questions

Will my phone still ring?

Yes. Conditional forwarding only sends calls to LeadSMS if you don't answer, decline the call or your phone is unavailable.

Do I need a new phone number?

No. Your customers continue calling your existing business number exactly as they do today.

How long does setup take?

Most customers complete setup call forwarding in under five minutes.