Terms of Use

Last updated: June 2026

These Terms govern your use of LeadSMS. By using this platform, you agree to be bound by these terms.

1. Use of Service

You agree to use LeadSMS only for lawful business purposes. You must not misuse the service, attempt to disrupt its operation, or use it for unlawful, harmful, or misleading communications.

2. Messaging & Communications Compliance

You are solely responsible for all SMS messages, call handling, and communications sent through your account. You must ensure compliance with all applicable laws, including anti-spam, telecommunication, and data protection laws (including GDPR and PECR where applicable).

You must not pervert the original use of the service, missed-call text back.

3. Customer Responsibility

You are responsible for your own end users and customers. If you use LeadSMS on behalf of others, you remain fully responsible for their actions and compliance with these Terms.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

5. Regulatory Compliance

Phone numbers and messaging services may be subject to local regulatory requirements. Provisioning of numbers via third-party providers (including Twilio) may require regulatory approval, which can result in delays or rejection outside of our control.

6. Third-Party Services

LeadSMS relies on third-party providers including Twilio, Stripe, AWS, and Resend. We are not responsible for interruptions, failures, or changes in availability of these services.

7. Billing

Subscription and usage fees are processed via Stripe. Failure to pay may result in suspension or termination of service.

8. Service Suspension & Termination

We may suspend or terminate your access immediately if we reasonably suspect abuse, fraud, spam activity, or violation of these Terms.

9. Data & Content Responsibility

We do not control the content of messages sent through the service. You acknowledge that you are solely responsible for all communications transmitted via your account.

10. Limitation of Liability

To the maximum extent permitted by law, LeadSMS shall not be liable for any indirect, incidental, or consequential damages, including damages resulting from misuse of the service, message delivery failures, or third-party provider outages.

11. Service Availability

We do not guarantee uninterrupted service availability. The platform may be modified, suspended, or discontinued at any time, and LeadSMS will provide as much notice as is reasonable for you to respond effectively.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the service constitutes acceptance of the updated Terms.

13. Contact

If you have any questions about these Terms, please contact support.